Flat Rs.200 Instant Discount on Rs. 1999
Use Coupon Code: AUXA200Flat Rs.600 Instant Discount on Rs.4999
Use Coupon Code: AUXA600
Product Details
xStainless Steel Telescopic Back Scratcher is a pen-shaped, portable body itch relief tool designed for easy reach and instant comfort. The flexible telescopic design extends smoothly to scratch hard-to-reach areas on the back and body, providing quick relief from itching. Made from durable stainless steel, this lightweight handheld back scratcher doubles as a gentle massager and is perfect for home, office, or travel use. Compact, easy to store, and comfortable to hold, it’s an ideal everyday itch relief accessory for men and women.
Shipping & Return
xShipping Policy
At AUXA® RETAILS, we aim to deliver your orders safely, quickly, and reliably.
- Processing Time: Orders are usually processed within 1–2 business days after confirmation.
- Delivery Time: Estimated delivery takes 3–7 business days, depending on your location.
- Shipping Partners: We use trusted national courier services to ensure timely delivery.
- Tracking: Once dispatched, a tracking link will be shared via SMS/email for real-time updates.
- Delivery Delays: While we strive to meet delivery timelines, delays may occasionally occur due to factors beyond our control (e.g., weather, courier disruptions, remote area deliveries).
- Shipping Address Accuracy: Please ensure your shipping details are accurate. We are not responsible for delays or non-delivery due to incorrect address information provided by the customer.
- Secure Delivery: Please do not share OTPs or confirmation codes with anyone until you’ve physically received your parcel.
Return & Refund Policy
Your satisfaction is important to us. We offer a simple and transparent return policy for damaged, defective, or incorrect items.
- Return Eligibility: You may request a return within 2 days of receiving your order if the product is:
- Damaged during transit
- Defective or malfunctioning
- Incorrect item sent
- Conditions for Return:
- The product must be unused and in original condition
- All accessories, tags, packaging, and invoice must be included
- An unedited parcel unboxing video is compulsory as proof to raise any dispute. Without that, any claims will not be validated.
- Return Process:
- Contact our support team at care@auxa.in with your order ID and issue details
- Our team will arrange for return pickup or guide you through the return process
- After receiving the item, we will inspect its condition
- Refund Policy:
- Once the returned item passes inspection, we will process a 100% refund
- Refunds will be credited to the original payment method within 7–10 business days
- Shipping charges are non-refundable unless the return is due to a mistake from our end
- Note: We do not accept returns for reasons such as change of mind, dislike of product color, or minor delays in delivery.
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