Privacy Policy

1. Introduction

AUXA® RETAILS (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.auxa.in. By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, billing and shipping address, and payment details.
  • Technical Information: including your IP address, browser type, device information, and usage data collected via cookies and analytics tools.
  • Communication Data: including inquiries, feedback, and customer service interactions.

3. How We Use Your Information

We use the collected information to:

  • Process and fulfill orders
  • Provide customer support
  • Improve our website, products, and services
  • Send order confirmations, updates, and promotional emails
  • Detect and prevent fraud and abuse

4. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your information with:

  • Trusted third-party service providers (e.g., payment gateways, courier services)
  • Legal authorities when required by law or to protect our rights

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, track website usage, and assist in marketing efforts. You can choose to disable cookies in your browser settings, but this may affect certain functionalities of the Website.

6. Data Security

We implement reasonable security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

  • Access or update your personal information
  • Request deletion of your data
  • Opt-out of marketing communications

To exercise these rights, contact us at care@auxa.in

8. Third-Party Links

Our Website may contain links to external sites (for informational purposes only) that are not operated by us. We are not responsible for the content or privacy practices of such websites.

9. Children's Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. We encourage users to review this page periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

AUXA® RETAILS
Safa Centre 604, Sheikh Menon Street,
Opp. Crawford Market, Mumbai – 400002
Email: care@auxa.in
WhatsApp: +91 87670 22999
Working Hours: Monday to Saturday – 11:00 AM to 7:00 PM