Flat Rs.200 Instant Discount on Rs. 1999
Use Coupon Code: AUXA200Flat Rs.600 Instant Discount on Rs.4999
Use Coupon Code: AUXA600
Product Details
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Premium Quality Materials: Durable, lightweight construction ensures long-lasting use and comfortable wear
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Unisex Party Masks: Suitable for men and women for masquerade balls, parties, and themed events
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Multiple Color Options: Vibrant assorted colors to match different outfits and party themes
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Comfortable & Secure Fit: Designed for all-day comfort without irritation or pressure
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Elegant & Stylish Design: Sophisticated finishes add a classy, eye-catching look
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Versatile Event Use: Perfect for carnivals, galas, weddings, shows, cosplay, and festivals
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Shipping & Return
xShipping Policy
At AUXA® RETAILS, we aim to deliver your orders safely, quickly, and reliably.
- Processing Time: Orders are usually processed within 1–2 business days after confirmation.
- Delivery Time: Estimated delivery takes 3–7 business days, depending on your location.
- Shipping Partners: We use trusted national courier services to ensure timely delivery.
- Tracking: Once dispatched, a tracking link will be shared via SMS/email for real-time updates.
- Delivery Delays: While we strive to meet delivery timelines, delays may occasionally occur due to factors beyond our control (e.g., weather, courier disruptions, remote area deliveries).
- Shipping Address Accuracy: Please ensure your shipping details are accurate. We are not responsible for delays or non-delivery due to incorrect address information provided by the customer.
- Secure Delivery: Please do not share OTPs or confirmation codes with anyone until you’ve physically received your parcel.
Return & Refund Policy
Your satisfaction is important to us. We offer a simple and transparent return policy for damaged, defective, or incorrect items.
- Return Eligibility: You may request a return within 2 days of receiving your order if the product is:
- Damaged during transit
- Defective or malfunctioning
- Incorrect item sent
- Conditions for Return:
- The product must be unused and in original condition
- All accessories, tags, packaging, and invoice must be included
- An unedited parcel unboxing video is compulsory as proof to raise any dispute. Without that, any claims will not be validated.
- Return Process:
- Contact our support team at care@auxa.in with your order ID and issue details
- Our team will arrange for return pickup or guide you through the return process
- After receiving the item, we will inspect its condition
- Refund Policy:
- Once the returned item passes inspection, we will process a 100% refund
- Refunds will be credited to the original payment method within 7–10 business days
- Shipping charges are non-refundable unless the return is due to a mistake from our end
- Note: We do not accept returns for reasons such as change of mind, dislike of product color, or minor delays in delivery.
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